1. Introduction

Welcome to Ascend BioLab. By accessing or using our website, products, or services, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree, you should not use our website or services.

2. Use of Website

  • You must be 18 years or older to use this site.
  • You agree to use the website for lawful purposes only.
  • You must not attempt to disrupt, damage, or gain unauthorized access to our website or systems.

3. Product Information

  • All product descriptions, images, and specifications are for informational purposes only.
  • We make every effort to provide accurate information, including Certificates of Analysis (COA) and chemical data, but errors may occur.
  • Products are intended for research purposes only unless otherwise stated. They are not for human consumption unless specifically labeled and approved for such use.

4. Orders and Payments

  • Orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Payment must be completed through approved payment methods.

5. Shipping and Delivery

  • Shipping times are estimated and may vary due to customs or logistical issues.
  • Clients are responsible for providing accurate shipping information.
  • Ascend BioLab is not liable for delays caused by shipping carriers or regulatory inspections.

6. Returns and Refunds

  • Returns and refunds are handled according to our Refund and Return Policy, available on the website.
  • Products must be unopened, unused, and properly stored to qualify for returns, unless defective.

7. Intellectual Property

  • All content, logos, images, and materials on the website are the property of Ascend BioLab.
  • You may not copy, reproduce, or distribute any material without prior written consent.

8. Liability and Disclaimers

  • Ascend BioLab is not responsible for misuse of products.
  • We disclaim any liability for indirect, incidental, or consequential damages resulting from the use of our products.
  • All products are provided “as is”, and while we strive for quality and accuracy, we do not guarantee specific outcomes.

9. Privacy

  • Personal information is collected and processed in accordance with our Privacy Policy.

10. Changes to Terms

  • We may update these Terms and Conditions at any time.
  • Continued use of the website after updates constitutes acceptance of the revised terms.

11. Governing Law

  • These Terms and Conditions are governed by the laws of the country in which Ascend BioLab operates.